Just recieved my new FIOS Quantum Gateway G1100 Router, Do I need to send the old Router back?
KavMan1
Enthusiast - Level 1

Wondering if I need to send the old Router back to Verizon like I needed to do with my old DVR?

Thanks

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Re: Just recieved my new FIOS Quantum Gateway G1100 Router, Do I need to send the old Router back?
jonjones1
Legend

I would hold on to it and if they request it back then return it. 

However if possible return it to a physical Verizon Fios store location no reseller.

verizon likes to say they don’t receive items back even when you have proof of the return and receipt. So get a signed receipt.

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Re: Just recieved my new FIOS Quantum Gateway G1100 Router, Do I need to send the old Router back?
KavMan1
Enthusiast - Level 1

OK, thanks

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