Just signed up for a 100/100 special now 200/200 special is offered at the same price

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Contributor
Contributor
Posts: 1
Registered: ‎04-19-2019

Just signed up for a 100/100 special now 200/200 special is offered at the same price

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I just signed up for a 100/100 special last month, now the 200/200 special is offered at the same price. I would like to switch to the 200/200 special.

 

Anyone had any experience with something like this? I tried the chat but I think there was some kind of a language issue where the rep didn't really understand what my questions were. Spectrum, my previous isp is already calling me "beggin" to switch back so it wouldn't be a problem to switch back for a few months in order to get the new customer status with Verizon, still if possible I would preffer not to have to do that.

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Platinum Contributor I
Platinum Contributor I
Posts: 5,126
Registered: ‎10-18-2016

Re: Just signed up for a 100/100 special now 200/200 special is offered at the same price

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In your account upgrade options it shows or should show the price for the 200/200

versus the 100/100 

 

if you try and up the speed now so soon they are going to quote higher prices.

switch and come back in a month or so for gigabyte internet for $80 with no tv or phone and no contracts on a month to month.

 

 

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,910
Registered: ‎11-04-2008

Re: Just signed up for a 100/100 special now 200/200 special is offered at the same price

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This is mainly a peer to peer support forum.

Have you tried calling customer support?

Typically you have to be gone for 30 days to be able to come back as a new customer.

Or if you are within 30 days, you can cancel your service.

 


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