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Just upgraded to Fios Quantum internet 50 mbps from 20 mbps. Mostly get 5mbps now

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Jschop38
Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎10-16-2013

Just upgraded to Fios Quantum internet 50 mbps from 20 mbps. Mostly get 5mbps now

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Before i upgraded to the new Quantum Fios router my internet was pretty reliable wirelessly 20 mbps.  After switching out the Verizon Actiontec router for the new (supposdely improved) Fios Quantum router my internet has never been more unreliable and slower than ever.  I barely get over 5 mbps before 11 or 12 pm.  Ive switched channels, etc.  Literally ive done all the tweaks thta i shouldnt have to do to the router that should be plug in play with no success.  Im about to just downgrade.  I got more reliable internet for a cheper price at a lower speed with the actiontec router.

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CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,970
Registered: ‎11-04-2008

Re: Just upgraded to Fios Quantum internet 50 mbps from 20 mbps. Mostly get 5mbps now

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Does it change at different times?

Have you connected to both 2.4G and 5G signals?

Have you checked speed using a wired connection on speedtest.verizon.net?


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