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Kindle Fire
rebyl1
Enthusiast - Level 2
‎02-11-2012 02:54 PM

Has anyone had a problem with setting up a Kindle Fire. My Kindle Fire will connect

to the internet but when I try to download a book from Amazon it won't download unless

I go to a public wifi spot. I have called Amazon support and Verizon support. No one has

been able to resolve this issue. 

1 person had this problem.
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Re: Kindle Fire
rebyl1
Enthusiast - Level 2
‎02-13-2012 07:06 AM

Thanks I'll try that.

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Re: Kindle Fire
Hokiedad2
Contributor - Level 1
‎02-12-2012 01:40 PM

Are you getting an error of some sort?

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Re: Kindle Fire
smith6612
Community Leader
Community Leader
‎02-12-2012 05:17 PM

Are you able to actually browse the Internet on the Kindle Fire, or are you simply stating that it will connect to the wireless and pull an address, so it is connected?

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Re: Kindle Fire
rebyl1
Enthusiast - Level 2
‎02-12-2012 05:20 PM

no, my son-in-law suggested I change my router from WEP to WPA.

The Fire wouldn't download on his wifi either' he also has Verizon.

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Re: Kindle Fire
rebyl1
Enthusiast - Level 2
‎02-12-2012 05:26 PM

It is connected, I can get email, go to facebook and bring up web pages.

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Re: Kindle Fire
smith6612
Community Leader
Community Leader
‎02-12-2012 05:38 PM

I'm not sure if this would help any, but try toggling the Firewall off on the FiOS router. Visit http://192.168.1.1/ and click on Firewall Settings at the top of the page. See if you can set it to No Security, or Low security if it's set to anything  higher. I don't know if the Kindle downloads data over HTTP or another port/protocol off of the top of my head, but it's worth a try.

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Re: Kindle Fire
rebyl1
Enthusiast - Level 2
‎02-13-2012 07:06 AM

Thanks I'll try that.

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Re: Kindle Fire
KaLin
Khoros Partner
Khoros Partner
‎04-10-2012 07:15 AM
Moved for greater exposure
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Re: Kindle Fire
minnie1939
Newbie
‎12-10-2013 01:34 PM

i just received my new kindle fire and i am trying to set itup I am having trouble with the password   i took a picture of the infor from the router   i tried the loagin password and the wpa2key    the only thing i can think of is that t im reading the loginin password wrong  very hard to read   can you help me with this

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Re: Kindle Fire
smith6612
Community Leader
Community Leader
‎12-10-2013 04:13 PM

If the key on the router is hard to read, you can also get the key by logging into the router itself. Go to http://192.168.1.1/ and log into the router using the username of admin. The password to the router is typically the serial number of the router (CASE SENSITIVE!) or it will be individually printed on the router's sticker. From there, click Wireless Settings in the top navigation. This will print the key for you.

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