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LAN Coax keeps failing on Mi424WR

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Contributor
Contributor
Posts: 3
Registered: ‎11-03-2013

LAN Coax keeps failing on Mi424WR

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I'm on my 3rd, soon to be 4th Mi424WR router, the last 3 from the LAN functionality/connection failing - the first just died of old age (6 years on the network).  Is this a known issue with these new FIOS wireless routers?  is there a fix other than waiting 3-4 days for a new router to arrive from VZ after spending a day on the phone with their tech support trouble shooting the router only to determine that the LAN coax connection/terminal on the router is bad.

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Gold Contributor III
Gold Contributor III
Posts: 1,122
Registered: ‎12-04-2009

Re: LAN Coax keeps failing on Mi424WR

Message 2 of 4
(2,096 Views)

It's very unusual for the coax LAN interface to go bad.

It's much more common for a splitter to fail or for a coax cable connection to oxidize and cause problems.

 

If you've experienced the same problem on 3 different routers, it not the routers that are bad.

I'd start by disconnecting each coax connection and then reconnecting it.

This will usually remove any oxidation from the connection.

 

I would then check your MOCA LAN stats.

http://www.dslreports.com/faq/16569

Please post your results from checking your MOCA LAN stats (the second part of the FAQ).

If you have poor MOCA signal levels, the problem is bad coax or a bad splitter.

 

 

 

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Contributor
Contributor
Posts: 3
Registered: ‎11-03-2013

Re: LAN Coax keeps failing on Mi424WR

Message 3 of 4
(2,079 Views)
IP AddressN/AN/A
RouterN/A238.78
ONT236.90N/A
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Contributor
Contributor
Posts: 3
Registered: ‎11-03-2013

Re: LAN Coax keeps failing on Mi424WR

Message 4 of 4
(2,068 Views)

those were the WAN stats.  the LAN coax is coming up blank since its disconnected due to the error.  

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