×

Switch Account

Lightning storm

Reply
Contributor MJE
Contributor
Posts: 1
Registered: ‎09-18-2013
Message 1 of 3
(390 Views)

Lost my wi-fi home network in last Thursday's lightning storm.  Anybody know how to fix it?  Thanks in advance.

2 REPLIES 2
Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009
Message 2 of 3
(378 Views)

1. does a wired connection work?

2. have you tried resetting the router (note you will lose any custom setting so you may want to write them down first)

3, is the router on a surge protector or UPS? (I highly recommend one or the other)

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
Gold Contributor III
Gold Contributor III
Posts: 1,122
Registered: ‎12-04-2009
Message 3 of 3
(323 Views)

If resetting the router doesn't fix the problem, your router is probably fried and you need to request a new one from VZ.

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.