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Link to Free Online backup, where is it?

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BrooklynGuy
Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎07-07-2012

Link to Free Online backup, where is it?

Message 1 of 9
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Listed on my service page is "Free Tools" under the Fios Internet Information. When I click the link I am taken to this page

 

http://my.verizon.com/central/vzc.portal?_nfpb=true&_pageLabel=vzc_main_freeTools

 

On that page it list Verizon Online Backup and Sharing. It says I can automatically back up my pictures etc. But when I click to lern more and get the service, it says its 10 - 15 a month. Where is the free verison? Link please

 

 

 

8 REPLIES 8
tns
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: Link to Free Online backup, where is it?

Message 2 of 9
(1,186 Views)

Tool is free.  But having backup storage is not.

BrooklynGuy
Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎07-07-2012

Re: Link to Free Online backup, where is it?

Message 3 of 9
(1,178 Views)

That's not what the webpage implies. 

If you list a service under "Free Tools" all of it's free, but even so you can't even download the application it uses. 

tns
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: Link to Free Online backup, where is it?

Message 4 of 9
(1,161 Views)

Not what it shows when I click on it.  It offers services for an additional fee, which in my case would be too expensive for the amount of storage I would Need.

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Link to Free Online backup, where is it?

Message 5 of 9
(1,153 Views)

at www.verizon.net/freetools it lists it as a free download, and then when you click, it redirects you to a purchase only page.  

 

So I remember this being free months ago, and I downloaded it (didn't have much use for it, so I got rid of it) but it was the smaller 250 mb free deal.   if i wanted more space then there was a charge - or if I wanted the antivirus there was a charge for it with a bundle offering.       

BrooklynGuy
Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎07-07-2012

Re: Link to Free Online backup, where is it?

Message 6 of 9
(1,131 Views)

The link I posted in my 1st post is the "Free Tools" Page. Everything on there should be free according to verizon. 

 

 

tns
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: Link to Free Online backup, where is it?

Message 7 of 9
(1,098 Views)

Just because you think they should be free doesn't make it so.  I think only some tools on that page includes free service, all the rest require you to pay for service.

BrooklynGuy
Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎07-07-2012

Re: Link to Free Online backup, where is it?

Message 8 of 9
(1,083 Views)

So then why tell me they are free? Do you not understand or are you on Verizons payroll?? Verizon is telling users the service is free, and after they want to get the service are told it's a pay service. 

Let me break it down for you since you seem to not understand or not want to understand. 

You login to your account, and you see the below image, and click the circled link. Not sure in your world but in my world "Free tools" means no payment required for the tools. That link takes you to the link in my first post. So Yes VERIZON is telling me and everyone else that service is FREE, and there is no notation stating otherwise. 

1.jpg

tns
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: Link to Free Online backup, where is it?

Message 9 of 9
(1,069 Views)

nope just another customer.

 

You obviously know by now the tool is free but the service isn't.  I think you get it "free" as part of their VISS bundle.

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