Loose wire hanging
aamirus
Newbie

Hi, the fios wire that runs from the pole into my apartment is hanging over the sidewalk such that my landlord is demanding my roommates and I get Verizon to fix it and threatening not to give us our security deposits back if it doesn't get fixed.  It doesn't seem like that big of a deal so I'm assuming they either got a complaint about it or are just trying to use it as an excuse to screw us over.  

Can anybody direct me to somebody who can actually help with this problem? I am imagining a standard technician will say that it's not for hm to do and create an endless loop of forwarding the issue to somebody else.  image

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Re: Loose wire hanging
LawrenceC
Moderator Emeritus

Hi aamirus,

Please see the information posted here about reporting hazardous conditions:

https://www.verizon.com/support/residential/phone/homephone/general+support/phone+troubleshooting/ca...