Loose wire hanging

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Registered: ‎06-27-2017

Loose wire hanging

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Hi, the fios wire that runs from the pole into my apartment is hanging over the sidewalk such that my landlord is demanding my roommates and I get Verizon to fix it and threatening not to give us our security deposits back if it doesn't get fixed.  It doesn't seem like that big of a deal so I'm assuming they either got a complaint about it or are just trying to use it as an excuse to screw us over.  

Can anybody direct me to somebody who can actually help with this problem? I am imagining a standard technician will say that it's not for hm to do and create an endless loop of forwarding the issue to somebody else.  image.jpeg

 

 

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Registered: ‎03-18-2013

Re: Loose wire hanging

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Hi aamirus,

 

Please see the information posted here about reporting hazardous conditions:

 

https://www.verizon.com/support/residential/phone/homephone/general+support/phone+troubleshooting/ca...

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