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Loses Internet connection for 2~3 seconds, come back on immediately

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Katsuie
Contributor
Contributor
Posts: 1
Registered: ‎03-26-2018

Loses Internet connection for 2~3 seconds, come back on immediately

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(782 Views)

My internet has been giving out occasionally, losing internet connection for 2~3 seconds and immediately coming back on. I monitored this issue while pinging to '4.2.2.1' and when I do lose internet, it says "General Failure" for about 3~4 pings. I can't remember when this began but If I had to guess was when I downgraded to 150 to 100.

I called Verzion and twice and they have not fixed the issue.
 cmd_2018-03-26_21-14-10.png

Router : Verzion Quantum Fios G1100

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GaryDM
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Posts: 2,066
Registered: ‎07-06-2016

Re: Loses Internet connection for 2~3 seconds, come back on immediately

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(742 Views)
This issue has been escalated to a Verizon agent.
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