For the third time in the past two weeks, I had to call the support line and walk through the process of having my WAN connection reset after losing my connection to the Internet. Restarting the router after waiting a minute does not resolve the issue. I have to call and work with the automated system to have the loss of connection verified and then it is reset on Verizon's end. This problem did not start until my speed match started. There were two weeks between the first reset, but there have only been two days since the last reset. Has anyone else experienced this issue? Thanks in advance.
09-06-2014 09:09 AM