Lost WI-FI Connection
CAG6
Enthusiast - Level 3

For the past week or so, I've lost internet connection.  I have a wireless connection.  This has occurred three times, the last time today about an hour ago.  I do a troubleshoot to resolve the problem and reconnect.  I've checked the router connection and nothing seems to be wrong.  I contacted Verizon and there is no Network problem.  

Should I reset the router? 

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Re: Lost WI-FI Connection
viafax999
Community Leader
Community Leader

Can't do any harm to reset the router.  More likely is that you have a device, maybe a new one, that is interfering with the wifi signal.  You could try changing the channel that the router is using.

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Re: Lost WI-FI Connection
CAG6
Enthusiast - Level 3

We just upgraded the home security to a wireless system. Could that be the problem?  

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Re: Lost WI-FI Connection
CRobGauth
Community Leader
Community Leader

Possibly,

So can you not connect to wireless or can you connect but not get Internet?

Any error lights on your router?

Can you conenct wired to your router and get Internet?

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Re: Lost WI-FI Connection
CAG6
Enthusiast - Level 3

I can connect wirelessly to the Interent.  All the lights on the router all are green.

The security module that is used to transmit information, I had placed it right next to the router; I suspect that was the issue.  I've moved it away from the router.  I haven't experienced any problems since then.

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Re: Lost WI-FI Connection
CAG6
Enthusiast - Level 3

Well, I've lost connection twice since my last post. 

I changed the router channel to see if that will solve the problem.

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