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Mailing Address for Verizon FiOS Support?

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cagnis
Contributor
Contributor
Posts: 3
Registered: ‎03-05-2018

Mailing Address for Verizon FiOS Support?

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Does anyone know the Verizon phisical mailing address for customer complaints/issues?

 

I have scoured the internet and the VZ website, and I cannot locate anything. 

 

I have an issue which has yet been unable to be solved for 3 months. I've tried the online chat, numerous departments via phone, and even the social media department. I've drafted a nice letter to share with Verizon regarding my FiOS account, but alas I have no one to send it to!

 

PS - I couldn't find an appropriate forum on this site for this post, so it had to go somewhere 😞

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jonjones
Platinum Contributor II
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Posts: 5,252
Registered: ‎10-18-2016

Re: Mailing Address for Verizon FiOS Support?

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@cagnis wrote:

Does anyone know the Verizon phisical mailing address for customer complaints/issues?

 

I have scoured the internet and the VZ website, and I cannot locate anything. 

 

I have an issue which has yet been unable to be solved for 3 months. I've tried the online chat, numerous departments via phone, and even the social media department. I've drafted a nice letter to share with Verizon regarding my FiOS account, but alas I have no one to send it to!

 

PS - I couldn't find an appropriate forum on this site for this post, so it had to go somewhere 😞


The physical address is listed on the back page of your monthly invoice. You address it to the correspondence unit. Or try complaining here.

 

https://www.verizon.com/about/our-company/executive-bios

 

Best of luck...

cagnis
Contributor
Contributor
Posts: 3
Registered: ‎03-05-2018

Re: Mailing Address for Verizon FiOS Support?

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Thanks. I only receive a PDF bill online and I didn't find it on there...

jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,252
Registered: ‎10-18-2016

Re: Mailing Address for Verizon FiOS Support?

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(2,573 Views)

@cagnis wrote:

Thanks. I only receive a PDF bill online and I didn't find it on there...


Expand the pdf invoice per page. You will see the address.

verizon makes it difficult to correspond with them.

a call to your states Public Utilities Commission or Public Service Commission can do wonders. Google the address.

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