Message Connection Not Secure

[sallyjw1]

When I try to transmit my TurboxTax returns I'm getting a message that the returns can't be submitted because the connection isn't secure. Security setting at WPA2, using Chrome on Windows 8.1.  Any suggestions?

[jonjones1]

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@sallyjw wrote:

When I try to transmit my TurboxTax returns I'm getting a message that the returns can't be submitted because the connection isn't secure. Security setting at WPA2, using Chrome on Windows 8.1.  Any suggestions?

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Strange message.

i would try using another browser first.

Google is a nice browser but I would try the Firefox one to see if that helps.

a good thing about online tax software you can save and return later from any machine even a work or friends computer.

[CRobGauth]

Its a browser security issue.

Websites don't know anything about the type of connection you have.

maybe check with turbo tax.

[LawrenceC]

Hi sallyjw,

Please see this Turbo Tax Support article for suggested troubleshooting:

TurboTax Desktop Error Message, "A secure connection is necessary to keep your information safe."

[TomH121]

Have been filing successfully since 2009

Presently using latest Chrome Browser and Windows 10

Never seen that error message.

 PS: Went from Windows 7 to Windows 10 never used Windows 8