Accessibility Resource Center Skip to main content
Get gifts fast with In-Store & Curbside Pickup or same-day delivery.

Moca help

Reply
Highlighted
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎11-14-2020

Moca help

Message 1 of 22
(365 Views)

All, i have fios internet only 400/400 in new 3 level townhome. there are coax jacks in all rooms, i pay for verizon router. i want moca but have the following question. there is a set of coax cables with no connector ends in a ring hanging outside by my verizon box. does this mean that my coax outlets in the house aren't "active" for a moca adaptor? i see a lot about splitters, i want to know if i need to connect the outside cables together and tie them into the box somehow for moca adaptors to work. thanks for your help. 

21 REPLIES 21
Highlighted
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎11-14-2020

Re: Moca help

Message 2 of 22
(362 Views)

also, my router is only connected to the ethernet port, not the coax jack in my family room...is it supposed to be connected to the coax?

Highlighted
Silver Contributor III
Silver Contributor III
Posts: 411
Registered: ‎09-06-2020

Re: Moca help

Message 3 of 22
(353 Views)

First, definitely find out where are your coax cables all terminated. You need a parallel connection between all coax drops where you would like to install MoCA adapters.

 

Since the MoCA port of your router is not connected, you don't have TV service, right?

 

It is possible to connect the MoCA port on your router to a wall coax outlet and the RF signal would propagate to the outside splitter then back in to other coax outlets in the house. Just make sure you connect all the coax wires with a MoCA 2.0+ compatible splitter. You should be good to go.

Highlighted
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎11-14-2020

Re: Moca help

Message 4 of 22
(350 Views)

lol, i have no idea what your first sentence means. all i know is that i have coax jacks in all my rooms and there is a bundle of unconnected cables hung outside by my verizon box.

i do not have tv service but there is a coax jack in the same wall plate as my ethernet jack.

Highlighted
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎11-14-2020

Re: Moca help

Message 5 of 22
(348 Views)

i don't know how to post a picture to show what i mean about my outside cabling...

Highlighted
Silver Contributor III
Silver Contributor III
Posts: 411
Registered: ‎09-06-2020

Re: Moca help

Message 6 of 22
(347 Views)

Where are those bundles of coax cable connected to? If you do not know, can you find out?

Highlighted
Silver Contributor III
Silver Contributor III
Posts: 411
Registered: ‎09-06-2020

Re: Moca help

Message 7 of 22
(346 Views)

Above the rich text editor, there is a camera button for attaching photos.

Highlighted
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎11-14-2020

Re: Moca help

Message 8 of 22
(344 Views)

what are white lines for?what are white lines for?

Highlighted
Silver Contributor III
Silver Contributor III
Posts: 411
Registered: ‎09-06-2020

Re: Moca help

Message 9 of 22
(322 Views)

Those are unterminated coax cables. You need to terminate them, at least for the ones you are using, and connect them altogether with a coax splitter. The splitter needs to be MoCA 2.0+ compatible.

37ABB806-3C6C-4316-9E08-1465C6CF4777.jpeg

The Verizon technician did them all for me five years ago. He left a bunch of short coax cables and several splitters.

Highlighted
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎11-14-2020

Re: Moca help

Message 10 of 22
(319 Views)

ok, so they go into one end of the splitter, then does the splitter go between them and the black cable going into the orange tube on the ground? sorry to be dense but i have no clue...

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.