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Moved to a new address - Activate without a Technician?

Posts: 1
Registered: ‎06-23-2014

Moved to a new address - Activate without a Technician?

Message 1 of 2

I moved to a new apartment within the same building as my old apartment.  The apartments are FiOS Ready, so I don't have to worry about running wires, installing an ONT, etc.   In fact, the apartments were wired with ethernet ports specifically for FiOS when they were built, and I have already identified and configured the switch in the closet/ wall which controls which ethernet port in the various rooms is used for FiOS.


I've terminated and moved my FiOS service from my old apartment to my new apartment via My Verizon already.  However, the soonest date the online scheduler listed to have a technician come out is a week from now (which I've scheduled).  It is completely unacceptable for me to be without internet for a week.


Can I activate my moved FiOS service without a technician needing to come?

Silver Contributor I
Silver Contributor I
Posts: 395
Registered: ‎11-09-2013

Re: Moved to a new address - Activate without a Technician?

Message 2 of 2

You will need to call customer service and see if they can change you to a self install or change your tech date. either way you need customer service.

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