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Moving and self installing

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Contributor
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Posts: 1
Registered: ‎03-02-2020

Moving and self installing

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I moved apartments and my new apartment has FiOS equipment already set up can i just plug up my router and use the WiFi or do i have to make an appointment and have a tech come out?

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,795
Registered: ‎06-24-2018

Re: Moving and self installing

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When you go online or call to set up your installation there should be a self-install option. Sometimes the apartment may have an older model and requires a tech visit to upgrade the ONT. There are older ONT models that are limited to 75 mbps. 

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