×

Switch Account

My Verizon Rewards

Reply
Contributor Julee
Contributor
Posts: 1
Registered: ‎06-12-2019
Message 1 of 2
(323 Views)

I redeemed my points for $10 Starbucks gift card on 04/24/2019. Received an email informing that typically it takes at least 30 days from the redemption date to the gift card to arrive. However, today is 06/12/2019 and I haven't received it. Tried to find a solution on the online chat three times but didn't work, also called the 1.866.948.2725 which does not work. It just informs you that the program ended on May 30th and hang up. They gave me another two numbers that does not work. I wonder how I can get the gift card that I redeemed with my points?

1 REPLY 1
Moderator Moderator
Moderator
Posts: 9,126
Registered: ‎03-18-2013
Message 2 of 2
(311 Views)

Hi Julee,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.