Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

My Verizon page will not load in he browser

Reply
horshy2005
Contributor
Contributor
Posts: 1
Registered: ‎10-13-2013

My Verizon page will not load in he browser

Message 1 of 6
(7,163 Views)

About a month a ago my Verizon home page stoppedfunctioning on my home network. Everything else works just fine. Even in other browsers it will not load. I've only had access to my email through my iphone. I did the online help and their solution was to disable my Nortons internet browser protection, in which case that only worked once. I still have no access from my home network. Any suggestions?

5 REPLIES 5
beetlejuice
Silver Contributor II
Silver Contributor II
Posts: 333
Registered: ‎02-14-2012

Re: My Verizon page will not load in he browser

Message 2 of 6
(7,145 Views)

@horshy2005 wrote:

About a month a ago my Verizon home page stoppedfunctioning on my home network. Everything else works just fine. Even in other browsers it will not load. I've only had access to my email through my iphone. I did the online help and their solution was to disable my Nortons internet browser protection, in which case that only worked once. I still have no access from my home network. Any suggestions?


Have you tried clearing all of your cookies and temp. internet files?

You could also download either ccleaner or glary utilties which are both free, run a scan, clean things up and see if that fixes it.

JOSEm441
Silver Contributor V
Silver Contributor V
Posts: 631
Registered: ‎12-17-2009

Re: My Verizon page will not load in he browser

Message 3 of 6
(7,113 Views)

^^^ good ideas, Also scan your machine in safemode for any malware (Malwarebytes is an excellent free program). IF all this fails and you are running windows- create a new user from control panel and test with it.

Also try this link for direct email access https://mail.verizon.com/webmail/driver?nimlet=showmessages&view=emails

If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399
logan8
Bronze Contributor II
Bronze Contributor II
Posts: 140
Registered: ‎10-01-2013

Re: My Verizon page will not load in he browser

Message 4 of 6
(7,091 Views)
I find the best way to check if it is a browser issue (which it almost always is) is to download and run another web browswer such as google chrome or firefox etc. You can also try upgrading your internet explorer to the latest version if you haven't already. I think what you are meaning to say is that your browser is not loading the webpage, not the webpage loading the browser (that would be weird if it could do that)
Justin
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,173
Registered: ‎08-05-2008

Re: My Verizon page will not load in he browser

Message 5 of 6
(7,083 Views)

@logan8 wrote:
I find the best way to check if it is a browser issue (which it almost always is) is to download and run another web browswer such as google chrome or firefox etc. You can also try upgrading your internet explorer to the latest version if you haven't already. I think what you are meaning to say is that your browser is not loading the webpage, not the webpage loading the browser (that would be weird if it could do that)

My recommended approach is to start the browser the user is currently running without any add-ons. My experience is that a new or updated add-on is most often the cause of problems with web pages not loading correctly. All of the popular browsers include some easy to use mechanism to start the browser without any add-ons, so it is simple and quick to try this out.

 

If that fixes the problem, then the challenge is to figure out which add-on is causing the problem; usually there are some add-ons that are obviously not causing the problem, so add those back in first and check to make sure, then start adding one back at a time until the add-on causing the problem is loaded, then either stop using that add-on or see if there is a newer version that might work correctly with the site(s) having problems.

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.4
Keller, TX 76248 (VHO 1)

kaytabor30
Bronze Contributor I
Bronze Contributor I
Posts: 63
Registered: ‎10-01-2013

Re: My Verizon page will not load in he browser

Message 6 of 6
(6,999 Views)

horshy2005

 

use the norton page uninstall norton then try loading verizon page.

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.