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Need a quantum router to help rerouting with 75/75 for xbox connection to fix Latency

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executiveorders
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎09-30-2014

Need a quantum router to help rerouting with 75/75 for xbox connection to fix Latency

Message 1 of 7
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I am highly proficient in networking and my fios is stuck connecting to Xbox one servers at 90+ms. I currently have 75/75 and get @80/35-60. My concern is the latency. It's wired, no wireless  and I've tried every option on the router. 

 

Can someone internally fix this for me at Verizon by rerouting my jumps or something. It used to be 1-20ms. 

 

Can you send me a quantum router? Would that help. Probably not but who knows. 

 

Im 100% sure this is on the external side of my fios connections. There's nothing in my home causing this so please don't send me some generic troubleshooting template. I want an engineer or tech to fix this in the network. Thank you. 

 

 

6 REPLIES 6
ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: Need a quantum router to help rerouting with 75/75 for xbox connection to fix Latency

Message 2 of 7
(2,028 Views)

This is a peer to peer support forum. For assistance from Verizon you need to contact them directly.

Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,569
Registered: ‎12-15-2010

Re: Need a quantum router to help rerouting with 75/75 for xbox connection to fix Latency

Message 3 of 7
(1,986 Views)

Get the IP address from the NAT Table of your router that the Xbox is connecting to and post a traceroute to the game server you're connecting to. That will give us a picture of what is going on.

executiveorders
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎09-30-2014

Re: Need a quantum router to help rerouting with 75/75 for xbox connection to fix Latency

Message 4 of 7
(1,213 Views)

I'm having the same problem. Stuck at 90ms. With the quantum router. I can't find the bat table for the ip thebxbox is connecting to on the quantum router settings. Where would I go to find that?

executiveorders
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎09-30-2014

Re: Need a quantum router to help rerouting with 75/75 for xbox connection to fix Latency

Message 5 of 7
(1,212 Views)

Nat table. Lol not bat table.

executiveorders
Copper Contributor
Copper Contributor
Posts: 10
Registered: ‎09-30-2014

Re: Need a quantum router to help rerouting with 75/75 for xbox connection to fix Latency

Message 6 of 7
(1,003 Views)

Help please??

CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,978
Registered: ‎11-04-2008

Re: Need a quantum router to help rerouting with 75/75 for xbox connection to fix Latency

Message 7 of 7
(996 Views)

May not be anything Verizon can do.

Could be outside Verizon network.

As stated, a tracroute will help diagnose issue.


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