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I recently ran my own ethernet network and hook up my existing G1100 router to the ethernet wire from my ONT. I have a patch panel and a switch. The G1100 is hooked directly from the patch panel and I have my two LAN direct from the router to my computers. Wifi is working perfectly.
Now, when I try to change to a new router, I cannot get it working properlly. Before I switch the ethernet cable from the G1100 router to the new one, I flush the DHCP by going to My Network>Broadband Connection>Settings>Release DHCP and immediately unplug the G1100.
I have tried this now on 2 routers, T-Link AC5400, which worked but kept dropping both ethernet and WiFi, and today Netgear Nighthawk X6S (R8000p)-AC4000, which did I could not get through the full set up for the Wifi. Of course, when I plug back in the G1100, it works perfectly.
Do I need to leave the G1100 unplugged overnight before attempting to plug in the new router? Is there something else fundamentally wrong with what I am doing? I guess I could buy a G1100 to replace the rental, but really wanted to upgrade my router for triband and coverage.
Look forward to your answers.
Solved! Go to Correct Answer
Correct answers
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You don’t need to Release the DHCP any more when swapping the router. Verizon layer 3 will automatically assign you a new IP.
Seems you got everything working again. If you have more questions, I am happy to help. Did your helper pull Ethernet wire for you?
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Forgot to add, the cord is cut so there is no coax hooked up to the G1100. No more cable TV.
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Coax MoCA seems to be irrelevant here. It seems to be a WAN DHCP problem. Can you and do you know how to check the WAN DHCP logs on your Netgear or TP-Link routers? The logs are handy in terms of troubleshooting.
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Thanks for replying. I was hoping you might help me again.
I do not know how to check those logs. I returned the TP-Link router. I never got the Netgear router functional as i got it to connect to the Ethernet but it the Wi-Fi so I stopped using the apps and disconnected so I don’t think I could have gotten the logs on that. I put back the G1100 and it is working just fine.
I had released the DHCP lease on the G1100 before unplugging it. This where I did it I have not done it in this snapshot
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You don’t need to Release the DHCP any more when swapping the router. Verizon layer 3 will automatically assign you a new IP.
Seems you got everything working again. If you have more questions, I am happy to help. Did your helper pull Ethernet wire for you?
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Thank you thank you thank you!
Holy cow! I cannot beleive that not releasing the DHCP was the key!
I got the instructions from the pinned topic here on the forum.
Perhaps someone should update it?
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@bob27nli wrote:Perhaps someone should update it?
For suggestions, can you post them in the Suggestions for This Community discussion board? Thanks. I think somebody will take care of it.
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Will do!
Thank you so much for your help!