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Need help understanding my FIOS ONT, battery back up and router.

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Contributor
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Posts: 2
Registered: ‎11-21-2011

Re: Need help understanding my FIOS ONT, battery back up and router.

Message 11 of 18
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The battery back-up is showing red. How do I replace the battery?

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Gold Contributor VII
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Posts: 4,996
Registered: ‎10-18-2016

Re: Need help understanding my FIOS ONT, battery back up and router.

Message 12 of 18
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@plhwrote:

The battery back-up is showing red. How do I replace the battery?


https://www.verizon.com/support/consumer/battery-backup/backup-unit

 

The above link should help you.

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Contributor
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Posts: 7
Registered: ‎04-29-2018

Re: Need help understanding my FIOS ONT, battery back up and router.

Message 13 of 18
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You'll know the ONT battery needs to be replaced if the Verizon box is beeping. It usually takes about 5-8 years for this to happen. I'd recommend unplugging the battery and plugging it back in first though as this can be a good way to make sure the connection didn't fail and that the battery actually needs to be replaced.

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MVP MVP
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Registered: ‎11-04-2008

Re: Need help understanding my FIOS ONT, battery back up and router.

Message 14 of 18
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Something to keep in mind is that battery only backs up phone service.

So if that is not a priority for you, then you don't have to replace it.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Registered: ‎05-08-2018

Re: Need help understanding my FIOS ONT, battery back up and router.

Message 15 of 18
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   How do you keep it from beeping without the battery?

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MVP MVP
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Registered: ‎11-04-2008

Re: Need help understanding my FIOS ONT, battery back up and router.

Message 16 of 18
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Press and hold the silence button.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Gold Contributor VII Gold Contributor VII
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Registered: ‎06-24-2018

Re: Need help understanding my FIOS ONT, battery back up and router.

Message 17 of 18
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Ont will have fiber in. Ground wire outto ground. Power wire to bbu or power adapter. Ethernt port with go to router wan and devices will connect to lan ports from there. Coax from ont will typically go to a main cable splitter. 

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Re: Need help understanding my FIOS ONT, battery back up and router.

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Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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