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Need to reset router for ethernet network

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Chuck_K
Contributor
Contributor
Posts: 1
Registered: ‎01-26-2018

Need to reset router for ethernet network

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So, here's something odd. After shutting down for the night, by the next morning, all the PCs on my network can't connect to the router any more. I need to power-cycle the router for them to be able to connect to the network again. Despite this, the Wifi works fine, and any tablet/phone in the apartment stays connected no problem. It's ONLY affecting directly connected, networked units.

 

Yesterday I went through a lot of resets and updates, I have a new screen when going into the router settings, and thought that would do it... Today, the same issue. This is getting ridiculously frustrating.

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jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,296
Registered: ‎10-18-2016

Re: Need to reset router for ethernet network

Message 2 of 3
(614 Views)

@Chuck_K wrote:

So, here's something odd. After shutting down for the night, by the next morning, all the PCs on my network can't connect to the router any more. I need to power-cycle the router for them to be able to connect to the network again. Despite this, the Wifi works fine, and any tablet/phone in the apartment stays connected no problem. It's ONLY affecting directly connected, networked units.

 

Yesterday I went through a lot of resets and updates, I have a new screen when going into the router settings, and thought that would do it... Today, the same issue. This is getting ridiculously frustrating.


Call 1-800-VERIZON 

have them send you another working one.

 

JustinG
Silver Contributor V
Silver Contributor V
Posts: 404
Registered: ‎07-29-2015

Re: Need to reset router for ethernet network

Message 3 of 3
(550 Views)

I've seen this same problem with one of my client's routers.

 

Its a hardware issue with the router itself. As Jon stated, you'll need to contact Verizon and get a replacement. 

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