Netflix Workaround?

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Bronze Contributor II
Bronze Contributor II
Posts: 132
Registered: ‎01-08-2013

Netflix Workaround?

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As a lot of you who try to stream Netflix in HD during prime time hours know, Verizon is doing their best to tick off their customers by allowing Netflix streams to degrade in quality (primarily the streams coming Cogent).

Has anyone figured out a way to get around this issue (you know, besides subscribing to Red Box instant as I'm sure Verizon wants you to do)?

If I don't find a way around this issue or if Verizon doesn't fix the problem on their end then I am going to cancel my Fios service.
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Bronze Contributor II
Bronze Contributor II
Posts: 136
Registered: ‎07-25-2011

Re: Netflix Workaround?

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@anonFios wrote:
As a lot of you who try to stream Netflix in HD during prime time hours know, Verizon is doing their best to tick off their customers by allowing Netflix streams to degrade in quality (primarily the streams coming Cogent).

Has anyone figured out a way to get around this issue (you know, besides subscribing to Red Box instant as I'm sure Verizon wants you to do)?

If I don't find a way around this issue or if Verizon doesn't fix the problem on their end then I am going to cancel my Fios service.

I've experimented with dropping and rejecting packets from trouble hosts; however, that caused issues with setp top boxes such as the Roku. My only suggestion that doesn't include cancelling - which isn't realistic - is to watch Netflix via proxy or VPN.

 

I suggest cancelling.

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Bronze Contributor II
Bronze Contributor II
Posts: 132
Registered: ‎01-08-2013

Re: Netflix Workaround?

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I had heard that if you blocked certain IP addresses it would force the video stream to come a different way. Not sure if that is true or possible.
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Bronze Contributor II
Bronze Contributor II
Posts: 136
Registered: ‎07-25-2011

Re: Netflix Workaround?

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That's what I've tried though I haven't broken down the complete handshake via Wireshark yet.

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Bronze Contributor II
Bronze Contributor II
Posts: 132
Registered: ‎01-08-2013

Re: Netflix Workaround?

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Any Verizon support techs want to chime in?

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Bronze Contributor II
Bronze Contributor II
Posts: 136
Registered: ‎07-25-2011

Re: Netflix Workaround?

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@anonFios wrote:

Any Verizon support techs want to chime in?


Good luck. At this point, I'm 100% certain Verizon doesn't even require its tech support to have a pulse in order to be hired. My roomba could do a better job 🙂

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Gold Contributor IV
Gold Contributor IV
Posts: 1,416
Registered: ‎04-10-2012

Re: Netflix Workaround?

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@Namronorman wrote:
 

... I'm 100% certain Verizon doesn't even require its tech support to have a pulse in order to be hired. My roomba could do a better job ...

 


Maybe, but for sure they require candidates to ignore inane comments.

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Bronze Contributor II
Bronze Contributor II
Posts: 136
Registered: ‎07-25-2011

Re: Netflix Workaround?

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@armond_in_nj wrote:

Namronorman wrote:
 

... I'm 100% certain Verizon doesn't even require its tech support to have a pulse in order to be hired. My roomba could do a better job ...

 


Maybe, but for sure they require candidates to ignore inane comments.


Thank you for understanding my frustration with the {word filter avoidance} service called FiOS. I appreciate your help! I've had over two dozen tickets opened since February due to various issues including improper installation from an installation tech. I feel that with the issues I've had thus far, I should be more than entitled to make a harmless comment and cancel my service sans ETF.

 

I have been a customer for over 5 years and this past year has been complete trash in regards to service. I've spent hours upon hours on hold, have had multiple techs come to my house, and have had techs flat out lie to me. Still waiting on a number of promised call backs as well.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,547
Registered: ‎12-15-2010

Re: Netflix Workaround?

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A workaround is to get a VPN service and conigure your devices behind a VPN during the times where you need a troubled application. You can find some decent ones for some pretty decent prices out there. Use that until Verizon and Cogent (or some other backbone provider) sort out their differences. As a bonus, VPNs give you security while using Wi-Fi Hotspots or other public Internet connections.

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Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎08-28-2010

Re: Netflix Workaround?

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Hi Smith, can you provide any more specifics about the VPN solution?  I thought the VPN had to be on both ends of a connection...?   Thanks.  (My current config is a Roku box hard-wired to the FIOS router.)  

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