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Netflix is slow lately on FIOS

Netflix is slow lately on FIOS

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 21 of 205
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But as I said, not a problem for every one.  Have not had a problem either in Fl or in NY using Netflix on FIOS.

Bronze Contributor II
Bronze Contributor II
Posts: 136
Registered: ‎07-25-2011
Message 22 of 205
(2,945 Views)

@tns_2 wrote:

But as I said, not a problem for every one.  Have not had a problem either in Fl or in NY using Netflix on FIOS.


Yes but a problem for quite a lot of people - hence Verizon addressing its customer base publically in regards to the issue and standing firm in their stance against Cogent and refusing to help its customers. 

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 23 of 205
(2,927 Views)

@Namronorman wrote:

@tns_2 wrote:

But as I said, not a problem for every one.  Have not had a problem either in Fl or in NY using Netflix on FIOS.


Yes but a problem for quite a lot of people - hence Verizon addressing its customer base publically in regards to the issue and standing firm in their stance against Cogent and refusing to help its customers. 



Is netflix itself on Cogent?  My tracert seem to show going from Verizon servers to twtelecom and finally netflix.  As said I don't appear to be having any problems.

Bronze Contributor II
Bronze Contributor II
Posts: 136
Registered: ‎07-25-2011
Message 24 of 205
(2,922 Views)

@tns_2 wrote:

@Namronorman wrote:

@tns_2 wrote:

But as I said, not a problem for every one.  Have not had a problem either in Fl or in NY using Netflix on FIOS.


Yes but a problem for quite a lot of people - hence Verizon addressing its customer base publically in regards to the issue and standing firm in their stance against Cogent and refusing to help its customers. 



Is netflix itself on Cogent?  My tracert seem to show going from Verizon servers to twtelecom and finally netflix.  As said I don't appear to be having any problems.


When are you trying? Also, if using a PC to stream, try ctrl+alt+shift+s while streaming to get the stream manager that will show you how fast it's going. In regards to where the streams are coming from, that changes given load and availability. I see a lot of Cogent, LLNW and TeliaSonera. LLNW always runs great for me. Cogent and TeliaSonera, not so much.

Gold Contributor II
Gold Contributor II
Posts: 991
Registered: ‎11-06-2012
Message 25 of 205
(2,909 Views)

@Namronorman wrote:

....if using a PC to stream, try ctrl+alt+shift+s while streaming to get the stream manager that will show you how fast it's ...


Can you provide further details on that.  Such as how to activate or what additional software you might be using.  I've tried it with two browsers and it does nothing.

Bronze Contributor II
Bronze Contributor II
Posts: 136
Registered: ‎07-25-2011
Message 26 of 205
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@walt178 wrote:

@Namronorman wrote:

....if using a PC to stream, try ctrl+alt+shift+s while streaming to get the stream manager that will show you how fast it's ...


Can you provide further details on that.  Such as how to activate or what additional software you might be using.  I've tried it with two browsers and it does nothing.


Hi Walt,

 

I am using Chrome but have gotten it to work in FF and IE.

 

1. After the video loads and is playing, click on the video

2. Hold ctrl+alt+shift

3. While still holding ctrl+alt+shift, press s

Gold Contributor II
Gold Contributor II
Posts: 991
Registered: ‎11-06-2012
Message 27 of 205
(2,898 Views)

Thanks, that worked.   I should have known clicking on the video was necessary.

Bronze Contributor II
Bronze Contributor II
Posts: 136
Registered: ‎07-25-2011
Message 28 of 205
(2,854 Views)

Nice, not even 3pm ET yet and I'm starting to have trouble streaming in HD! Smiley Happy Thanks again, Verizon, for punishing your customers over a business dispute you are having with another company.

Bronze Contributor II
Bronze Contributor II
Posts: 132
Registered: ‎01-08-2013
Message 29 of 205
(2,797 Views)

Looks like Netflix quality isn't the only thing Verizon is allowing to degrade:

http://forums.verizon.com/t5/FiOS-Internet/Is-it-me-or-youtube-being-slow-at-times/m-p/596349/highli...

Bronze Contributor II
Bronze Contributor II
Posts: 132
Registered: ‎01-08-2013
Message 30 of 205
(2,748 Views)

Could barely hold HD for more than a couple of seconds at a time last night between 9 and 11pm EST.

I am in the Greater Boston / Massachusetts market.

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