Signed up for a two year contract, Fios 100/100. Was told by a phone rep Netflix will be included for one year, email will be sent in a month with instructions, I complete the order. Now almost two months later I contact their rep and they say Netflix does not apply to my deal. Anyone else got scammed by Verizon in similar fashion? I can't even quit out of principle, since they got me locked in.
This may or may not apply to you. Read https://tinyurl.com/y3cqgv54
if so contact your states Attorney Generals Office for assistance.
not fullfilling the terms of your service is grounds for you to cancel.
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.