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Network speed check Java applet is "security" blocked

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Contributor
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Posts: 2
Registered: ‎05-04-2014

Network speed check Java applet is "security" blocked

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(2,324 Views)

IHA has been asking for some time to optimize speed.

 

Finally had just done a reboot & figured it was a good time to try.

 

When you run the Network Diagnostic tool from http://my.verizon.com/services/speedtest/defaultndt.aspx,

 

the Java applet JWEB100 comes back as blocked (MSIE, Firefox & Chrome)  A Windows popup (no program attribution) says: 

 

Application blocked by Security Settings

Name: JWeb100

Location http://nyfiosspeed3.west.verzon.net       [even though I am i NY and it asks for state]

Your security settings have blocked an untrusted application from running.

 

Norton does not really seem to be the culprit, but I could be wrong.  The Java console security setting (midway between medium and high)  seems to indicate a trusted certificate is required, but why would this applet not have a certicate?

 

 

Any ideas?

 

 

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Success comes in cans: Failure comes in can'ts.

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Education is what you get from reading the small print; experience is what you get from not reading it. 

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5 REPLIES 5
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,486
Registered: ‎12-15-2010

Re: Network speed check Java applet is "security" blocked

Message 2 of 6
(2,304 Views)

The NDT application needs an update to work on newer versions of Java. As of Java 7 Update 41, Oracle has been putting restrictions on Java applets from running to cut down on Java's attack surface in a browser.

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Contributor
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Posts: 2
Registered: ‎05-04-2014

Re: Network speed check Java applet is "security" blocked

Message 3 of 6
(2,300 Views)

Thanks.

 

Does anyone know when Verizon plans to bring it into conformance?  And until they do, they should suspend the alert.

 

 

 

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The only purpose my "to do" list serves is to remind me of what to feel guilty about not doing.

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Stupidity got us into this mess -- why can't it get us out?

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: Network speed check Java applet is "security" blocked

Message 4 of 6
(2,263 Views)

If you are using Internet Explorer click the Tools button. Click Manage Add-ons. Go to Toolbars and Extensions and under Oracle America Inc make sure Java is enabled.

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Contributor
Contributor
Posts: 1
Registered: ‎10-14-2014

Re: Network speed check Java applet is "security" blocked

Message 5 of 6
(1,610 Views)

They still have not signed the code and brought it up to the new security requirements.  This is crazy that it's taking a company with their level of resources this long to update and repackage an app.

 

I tried to add the sites to the exception list in the Java console Security tab with no luck.  Can't get it to run.  I was working with support for hours tonight and we can't continue so they are just going to send me a new router to see if that fixes my issue.

 

I wonder how much money Vz has lost for this simple to fix issue?

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Network speed check Java applet is "security" blocked

Message 6 of 6
(1,596 Views)

Note works if you authorize the various addresses.  I am not sure if this working as it should or is a work around.

 

For Mine I have authorized

 

http://my.verizon.com

 

http://atlfiosspeed1.west.verizon.net

 

http://atlfiosspeed2.west.verizon.net

 

http://atlfiosspeed3.west.verizon.net

 

http://tpafiosspeed1.west.verizon.net

 

http://tpafiosspeed2.west.verizon.net

 

http://tpafiosspeed3.west.verizon.net

 

The entries besides my.verizon.com depend on where you test against.

 

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