Network speed check Java applet is "security" blocked
punchcards
Newbie

IHA has been asking for some time to optimize speed.

Finally had just done a reboot & figured it was a good time to try.

When you run the Network Diagnostic tool from http://my.verizon.com/services/speedtest/defaultndt.aspx,

the Java applet JWEB100 comes back as blocked (MSIE, Firefox & Chrome)  A Windows popup (no program attribution) says: 

Application blocked by Security Settings

Name: JWeb100

Location http://nyfiosspeed3.west.verzon.net       [even though I am i NY and it asks for state]

Your security settings have blocked an untrusted application from running.

Norton does not really seem to be the culprit, but I could be wrong.  The Java console security setting (midway between medium and high)  seems to indicate a trusted certificate is required, but why would this applet not have a certicate?

Any ideas?

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Success comes in cans: Failure comes in can'ts.

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Education is what you get from reading the small print; experience is what you get from not reading it. 

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Re: Network speed check Java applet is "security" blocked
smith6612
Community Leader
Community Leader

The NDT application needs an update to work on newer versions of Java. As of Java 7 Update 41, Oracle has been putting restrictions on Java applets from running to cut down on Java's attack surface in a browser.

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Re: Network speed check Java applet is "security" blocked
punchcards
Newbie

Thanks.

Does anyone know when Verizon plans to bring it into conformance?  And until they do, they should suspend the alert.

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The only purpose my "to do" list serves is to remind me of what to feel guilty about not doing.

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Stupidity got us into this mess -- why can't it get us out?

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Re: Network speed check Java applet is "security" blocked
Telcoguru
Master - Level 1

If you are using Internet Explorer click the Tools button. Click Manage Add-ons. Go to Toolbars and Extensions and under Oracle America Inc make sure Java is enabled.

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Re: Network speed check Java applet is "security" blocked
WAG3571
Newbie

They still have not signed the code and brought it up to the new security requirements.  This is crazy that it's taking a company with their level of resources this long to update and repackage an app.

I tried to add the sites to the exception list in the Java console Security tab with no luck.  Can't get it to run.  I was working with support for hours tonight and we can't continue so they are just going to send me a new router to see if that fixes my issue.

I wonder how much money Vz has lost for this simple to fix issue?

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Re: Network speed check Java applet is "security" blocked
tns2
Community Leader
Community Leader

Note works if you authorize the various addresses.  I am not sure if this working as it should or is a work around.

For Mine I have authorized

http://my.verizon.com

http://atlfiosspeed1.west.verizon.net

http://atlfiosspeed2.west.verizon.net

http://atlfiosspeed3.west.verizon.net

http://tpafiosspeed1.west.verizon.net

http://tpafiosspeed2.west.verizon.net

http://tpafiosspeed3.west.verizon.net

The entries besides my.verizon.com depend on where you test against.

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