Never Received the FiOS Quantum Gateway Update
ZachE1
Enthusiast - Level 3

I never received the FiOS Quantum Gateway Update that was supposed to take place between February 9 and February 12. Is there a way to download it now?

This is the message that I received from Verizon on February 5, 2016:

Thank you for being a FiOS Quantum Gateway customer. Great news! We are making a software update to your FiOS Quantum Gateway that will improve your FiOS Internet experience.

Your FiOS Quantum Gateway router is a dual band router that is capable of transmitting two signals 2.4 GHz and 5 GHz. By default, both signals are enabled and share the same Wi-Fi network name and password.

If you've already customized your home Wi-Fi, you may ignore this communication. However, if you're still using the default settings, we will be making an automatic update between February 9 and February 12, 2016 that will allow you to manually choose between the two signals for each device you connect to your Wi-Fi.

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Re: Never Received the FiOS Quantum Gateway Update
CRobGauth
Community Leader
Community Leader

You may not have needed it.

Did you prevooulsy configure 2.4GHz and 5 GHz networks with different SSIDs?

If so, you wouldn't get update.

If you hadn't are they different now?

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Re: Never Received the FiOS Quantum Gateway Update
ZachE1
Enthusiast - Level 3

No, I did not previously configure 2.4GHz and 5 GHz networks with different SSIDs. That is why I wanted the update. Can I give the 2.4GHz and 5 GHz networks different SSIDs on my own without the update?

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Re: Never Received the FiOS Quantum Gateway Update
CRobGauth
Community Leader
Community Leader

Absolutlely.

Just log in to router and handle it under wifi setup.

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Re: Never Received the FiOS Quantum Gateway Update
ZachE1
Enthusiast - Level 3

Is that all there was to the "FiOS Quantum Gateway Update" - just renaming the 5 GHz network - or was there more to it?

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Re: Never Received the FiOS Quantum Gateway Update
CRobGauth
Community Leader
Community Leader

Don't know for sure, but that is the major feature that was mentioned in the email.

They never full release what is in updates.

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