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Never Received the FiOS Quantum Gateway Update

Never Received the FiOS Quantum Gateway Update

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Nickel Contributor
Nickel Contributor
Posts: 28
Registered: ‎01-15-2011
Message 1 of 6
(812 Views)

I never received the FiOS Quantum Gateway Update that was supposed to take place between February 9 and February 12. Is there a way to download it now?

 

This is the message that I received from Verizon on February 5, 2016:

 

Thank you for being a FiOS Quantum Gateway customer. Great news! We are making a software update to your FiOS Quantum Gateway that will improve your FiOS Internet experience.

 

Your FiOS Quantum Gateway router is a dual band router that is capable of transmitting two signals 2.4 GHz and 5 GHz. By default, both signals are enabled and share the same Wi-Fi network name and password.

 

If you've already customized your home Wi-Fi, you may ignore this communication. However, if you're still using the default settings, we will be making an automatic update between February 9 and February 12, 2016 that will allow you to manually choose between the two signals for each device you connect to your Wi-Fi.

5 REPLIES 5
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,649
Registered: ‎11-04-2008
Message 2 of 6
(797 Views)

You may not have needed it.

Did you prevooulsy configure 2.4GHz and 5 GHz networks with different SSIDs?

If so, you wouldn't get update.

If you hadn't are they different now?


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Nickel Contributor
Nickel Contributor
Posts: 28
Registered: ‎01-15-2011
Message 3 of 6
(724 Views)

No, I did not previously configure 2.4GHz and 5 GHz networks with different SSIDs. That is why I wanted the update. Can I give the 2.4GHz and 5 GHz networks different SSIDs on my own without the update?

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,649
Registered: ‎11-04-2008
Message 4 of 6
(719 Views)

Absolutlely.

Just log in to router and handle it under wifi setup.


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Nickel Contributor
Nickel Contributor
Posts: 28
Registered: ‎01-15-2011
Message 5 of 6
(694 Views)

Is that all there was to the "FiOS Quantum Gateway Update" - just renaming the 5 GHz network - or was there more to it?

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,649
Registered: ‎11-04-2008
Message 6 of 6
(655 Views)

Don't know for sure, but that is the major feature that was mentioned in the email.

They never full release what is in updates.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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