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Never received $250 gift card for new service
aj851
Newbie
‎09-29-2017 05:36 PM

I signed up for FiOS service in early 2017 and never received the promised $250 gift card. What's up with that? Not a fan of the false advertising!!

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Re: Never received $250 gift card for new service
kh-gary
Moderator Emeritus
‎09-29-2017 07:07 PM

Hi aj85,

Please be aware that this a forum where users help other users. If you wish to speak with a Verizon representative about your issue, then please visit our Support page for a variety of ways to contact Verizon, including the "Ask Verizon" virtual chat agent and customer support phone numbers. For billing questions, please contact Verizon during normal business hours.

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Re: Never received $250 gift card for new service
jonjones1
Legend
‎09-30-2017 08:14 AM
@aj85 wrote:

I signed up for FiOS service in early 2017 and never received the promised $250 gift card. What's up with that? Not a fan of the false advertising!!

Don’t know what state you reside in, but from a decision that was made a few years ago you can contact your states attorney generals office (google the phone and web address) and file a complaint for recovery of that gift card. NY Attorney General is rabid in this area. I am sure your Attorney General will prevail as well.

Consumer Frauds and Protection Bureau.

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