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Never received a G1100, can I still use my own router?

Never received a G1100, can I still use my own router?

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Contributor hahahacorn
Contributor
Posts: 3
Registered: ‎11-05-2019
Message 1 of 5
(308 Views)

The technicians set up the ONT and then left.

I have my own router but cannot get wifi.

 

How can I install using my own router, without being able to use the G1100 to release the DCHP lease.

 

Thanks

4 REPLIES 4
Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,340
Registered: ‎12-02-2012
Message 2 of 5
(290 Views)

Just plug it in and it will get an IP address from the FiOS network.  If it doesn't, you'll need to contact Verizon support.

 

Good Luck.

 

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Gold Contributor VII
Gold Contributor VII
Posts: 4,742
Registered: ‎10-18-2016
Message 3 of 5
(251 Views)

@hahahacorn wrote:

The technicians set up the ONT and then left.

I have my own router but cannot get wifi.

 

How can I install using my own router, without being able to use the G1100 to release the DCHP lease.

 

Thanks


The other poster gave you good advice. However if you wait two hours the lease will renew its self. Just make sure nothing is hooked to the ont (Internet) ethernet and personal Router should not be active. The tech should have done a release and renew prior to leaving your premises. You can call 1-800-VERIZON and they also can release it. I have read at another site that in certain places simply plugging in your router will give you the connection.

 

wifi is not done via instant hook up. You must do that after you have a stable connection to the internet through your routers setup.

 

Contributor hahahacorn
Contributor
Posts: 3
Registered: ‎11-05-2019
Message 4 of 5
(230 Views)

The issue was that my router was broken. Got a new one and it worked just fine.

 

Thank you!

Gold Contributor V Gold Contributor V
Gold Contributor V
Posts: 1,340
Registered: ‎12-02-2012
Message 5 of 5
(228 Views)
However if you wait two hours the lease will renew its self.

 


Actually Verizon now gives out more than one IP at a time.  You don't have to wait two hours for the current one to expire or contact them to release.  Simply plug in another router and it will get an IP.

I think the max is two IPs at a given time, but it could be higher.  I suspect they got tired of all the support interactions just to release an IP address.

 

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If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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