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New Customer - How do I contact Customer Service?

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Finegold
Contributor
Contributor
Posts: 1
Registered: ‎01-28-2018

New Customer - How do I contact Customer Service?

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(406 Views)

So... I got Fios yesterday, and I want to ask them how long will it be till they bury the cable they laid across my neighbors driveway, across my lawn to my house.

 

I've been a cable customer for 20 years and I used to be able to just jump on a chat window to ask a question.

 

Says Chat is busy?  Seems strange to me that I cannot just jump on a chat to ask this very simple question.

 

Is customer service at Verizon always difficult to contact?

 

 

1 REPLY 1
ornahp
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Posts: 2,268
Registered: ‎03-10-2011

Re: New Customer - How do I contact Customer Service?

Message 2 of 2
(398 Views)

This issue has been escalated to a Verizon agent.

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