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New Customer - How do I contact Customer Service?

New Customer - How do I contact Customer Service?

Contributor Finegold
Posts: 1
Registered: ‎01-28-2018
Message 1 of 2

So... I got Fios yesterday, and I want to ask them how long will it be till they bury the cable they laid across my neighbors driveway, across my lawn to my house.


I've been a cable customer for 20 years and I used to be able to just jump on a chat window to ask a question.


Says Chat is busy?  Seems strange to me that I cannot just jump on a chat to ask this very simple question.


Is customer service at Verizon always difficult to contact?



Moderator Moderator
Posts: 2,017
Registered: ‎03-10-2011
Message 2 of 2

This issue has been escalated to a Verizon agent.

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