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New Customer Installs during COVID-19

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Contributor
Contributor
Posts: 1
Registered: ‎03-20-2020

New Customer Installs during COVID-19

Message 1 of 4
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I'm a new customer who is getting an install on monday. I'm switching to Verizon during this time because my current provider isn't able support work from home demands and am starting to get concerned that I may be left without internet connection if things keep progressing. Are installs guaranteed? 

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,854
Registered: ‎06-24-2018

Re: New Customer Installs during COVID-19

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I would say that nothing is guaranteed, but according to Verizon they are still servicing customers. 

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MVP MVP
MVP
Posts: 1,625
Registered: ‎12-02-2012

Re: New Customer Installs during COVID-19

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(1,498 Views)

You're talking to other users here.  If you want an official response from Verizon, try their chat option or their Twitter support.

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Moderator Moderator
Moderator
Posts: 10,019
Registered: ‎03-18-2013

Re: New Customer Installs during COVID-19

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(1,361 Views)

Hi nova73,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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