New Gigabit Plan not available to existing customers

[Mfmoran]

I’ve been a loyal Verizon customer for years and would like be extended the same plan new customers are being offered. 

How do we get this done?

gigabit for 79.99/mo

[CRobGauth]

Most service providers (not only cable) offer new customers better deals than existing customers. You see them on TV all the time.

They all say only for new customers.

Because most customers won't leave (and a number can't leave) to chase a few dollars only to have to do it again when that deal runs out.

[jonjones1 · Accepted solution]

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@Mfmoran wrote:

I’ve been a loyal Verizon customer for years and would like be extended the same plan new customers are being offered. 

How do we get this done?

gigabit for 79.99/mo

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Not going to happen as other reply.

you can have a credit worthy relative or friend etc. get new service in their own name at the new customer pricing. It is actually $69.99 for Internet only, $74.99 for double play and $79.99 for triple play. With tv and phone you will be charged taxes, surcharge and fees and sports fee etc. which will bring the price way up.

another way is to call up 1-800-VERIZON and say cancel services. This will get you to retention’s but if you try and bluff saying you are really leaving Verizon may call your bluff. So make sure to get pricing at the other provider just in case.

if you cancel for 30 days you can rejoin as a new customer with new customer pricing.

that is up to you.

this is a customer helping customer so we cannot make anything happen.