An Accepted Solution is available for this post.
New Router same as current router
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I just renewed for 2 years. Verizon sent me an "upgraded" router. It is not. It is the same as my current one. My old router gets the speed that is I am supposed to go. How can I return it and not be charged.
An Accepted Solution is available for this post.
Re: New Router same as current router
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Either return to a local Verizon Fios corporate store. Get a receipt.
or call 1-800-VERIZON and try to get a return label. Again make sure to get a copy of the tracking number so you can know when they received it.