New Service - Previous Existing Customer - Proof of residency document
thayer1
Newbie

I click on upload proof of residency and nothing happens - this is crazy annoying!!! how am I to resolve this.

ready to quit and go to spectrum.

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Re: New Service - Previous Existing Customer - Proof of residency document
jonjones1
Legend

@thayer wrote:

I click on upload proof of residency and nothing happens - this is crazy annoying!!! how am I to resolve this.

ready to quit and go to spectrum.


1- Use another computer

2- Take a photo of your proof with a cell phone and upload that way.

3- Walk into a Fios location and show the proof to employee. Have customer number.

4- Call the Fios number and ask if you can fax it to them.

and you can always go to Charter/Spectrum but their highest speed is 300/10 so that is an option.

Good Luck

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