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New Service - Previous Existing Customer - Proof of residency document

New Service - Previous Existing Customer - Proof of residency document

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Contributor thayer
Contributor
Posts: 1
Registered: ‎05-27-2017
Message 1 of 2
(1,243 Views)

I click on upload proof of residency and nothing happens - this is crazy annoying!!! how am I to resolve this.

ready to quit and go to spectrum.

1 REPLY 1
Gold Contributor VII
Gold Contributor VII
Posts: 4,773
Registered: ‎10-18-2016

@thayer wrote:

I click on upload proof of residency and nothing happens - this is crazy annoying!!! how am I to resolve this.

ready to quit and go to spectrum.


1- Use another computer

2- Take a photo of your proof with a cell phone and upload that way.

3- Walk into a Fios location and show the proof to employee. Have customer number.

4- Call the Fios number and ask if you can fax it to them.

 

and you can always go to Charter/Spectrum but their highest speed is 300/10 so that is an option.

 

Good Luck

 

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