05-28-2017 05:33 AM
I click on upload proof of residency and nothing happens - this is crazy annoying!!! how am I to resolve this.
ready to quit and go to spectrum.
1- Use another computer
2- Take a photo of your proof with a cell phone and upload that way.
3- Walk into a Fios location and show the proof to employee. Have customer number.
4- Call the Fios number and ask if you can fax it to them.
and you can always go to Charter/Spectrum but their highest speed is 300/10 so that is an option.