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No Internet Access - Coatesville PA Area
NSAGLIAN1
Enthusiast - Level 2
‎05-11-2016 10:57 AM

Has anybody reported no internet access by FiOS in the Coatesville, PA area? My verizon provided Actiontec router has been displaying an Amber Internet light since 10PM, May 10th. Tried cycling power on the router several times - no effect.   I have tried the online diagnostic and system resets dialogs - no way to know the status of these efforts, since I am not able to run these from home.

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Re: No Internet Access - Coatesville PA Area
CRobGauth
Community Leader
Community Leader
‎05-11-2016 11:04 AM

If you are near Pittsburgh, there was this report earlier inthe week:

https://forums.verizon.com/t5/Fios-Internet/FiOS-internet-down-in-Pittsburgh/td-p/815746

I would call support. Or access them via chat or twitter (@verizonsupport)

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Re: No Internet Access - Coatesville PA Area
NSAGLIAN1
Enthusiast - Level 2
‎05-11-2016 12:01 PM

Thanks, CRobGauth, but I am on the other side of the state (Metro Philly). I will try the twitter route.

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