Re: No Internet available for TV or Blu Ray systems - new problem
hedgesda
Enthusiast - Level 2

Just spoke with Verizon.  They said they're getting calls from many Samsung owners and that the problem is with Samsung.

Check out this recent news article about the subject:

http://www.myce.com/news/samsung-smart-tv-smarthub-suffer-worldwide-internet-outage-75099/

Re: No Internet available for TV or Blu Ray systems - new problem
JamesM3M5
Enthusiast - Level 1

This also applies to the Sony Bravia TVs. I have a Sony Blu Ray system that also does not connect. Hmmm....

James

0 Likes
Re: No Internet available for TV or Blu Ray systems - new problem
JamesM3M5
Enthusiast - Level 1

Found THIS FIX thanks to "Hedgesda" here on this forum - Thank you hedgesda!!!

http://www.myce.com/news/users-fix-samsung-smart-tv-time-two-workarounds-known-75148/

The first of the two fixes they post in this webpage works great!

My Samsung Blu Ray system is an older one, and I had to manually set not just the DNS IP address, but the local network IP, subnet mask, and gateway IP Addresses. If you're not sure what's going on, don't worry. It's just 4 sets of numbers.

If your Samsung device allows you to set your IP address to AUTO and your DNS to MANUAL, you only need to set DNS to MANUAL.

Enter 151.80.14.237 in the DNS Server entry.

My older device I had to set IP Address to MANUAL to gain access to the DNS setting. for IP I entered 192.168.1.15 (I picked a high number in the last set "15" so it wouldn't conflict with other devices). Subnet Mask is 255.255.255.0, and Gateway is 192.186.1.1

Good luck!

0 Likes