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No Internet available for TV or Blu Ray systems - new problem

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hedgesda
Contributor
Contributor
Posts: 3
Registered: ‎02-24-2015

Re: No Internet available for TV or Blu Ray systems - new problem

Message 11 of 13
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Just spoke with Verizon.  They said they're getting calls from many Samsung owners and that the problem is with Samsung.

 

 

Check out this recent news article about the subject:

http://www.myce.com/news/samsung-smart-tv-smarthub-suffer-worldwide-internet-outage-75099/

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JamesM3M5
Copper Contributor
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Posts: 8
Registered: ‎02-24-2015

Re: No Internet available for TV or Blu Ray systems - new problem

Message 12 of 13
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This also applies to the Sony Bravia TVs. I have a Sony Blu Ray system that also does not connect. Hmmm....

 

 

James

JamesM3M5
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎02-24-2015

Re: No Internet available for TV or Blu Ray systems - new problem

Message 13 of 13
(1,181 Views)

Found THIS FIX thanks to "Hedgesda" here on this forum - Thank you hedgesda!!!

 

http://www.myce.com/news/users-fix-samsung-smart-tv-time-two-workarounds-known-75148/

 

The first of the two fixes they post in this webpage works great!

 

My Samsung Blu Ray system is an older one, and I had to manually set not just the DNS IP address, but the local network IP, subnet mask, and gateway IP Addresses. If you're not sure what's going on, don't worry. It's just 4 sets of numbers.

 

If your Samsung device allows you to set your IP address to AUTO and your DNS to MANUAL, you only need to set DNS to MANUAL.

 

Enter 151.80.14.237 in the DNS Server entry.

 

My older device I had to set IP Address to MANUAL to gain access to the DNS setting. for IP I entered 192.168.1.15 (I picked a high number in the last set "15" so it wouldn't conflict with other devices). Subnet Mask is 255.255.255.0, and Gateway is 192.186.1.1

 

Good luck!

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