So a guy shows up at my door on the 7th says I am available for a free fios update, I decline. He says I have to update and it will be at a no bill increase he in fact he said it was 5$ cheaper (I checked my current bill after i signed and his price looks to be 30$ more then what i pay) ..... on top of that the date for install is 9/14/15 (1-5) so i stay home all day no emails no phone calls nothing just a complete waste of time.
I tryed to use live rep help for past hour every time i send an inquery it would say its unavailable now then few minutes later would be opened up with option to again i refuse to call and be on hold for hours at a time so im hopeing their forums offer some help
You will need to contact Verizon directly to arrange another installation. Live chat is only available during business hours.
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