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No show for forced Fios upgrade

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richgotya1
Contributor
Contributor
Posts: 1
Registered: ‎09-14-2015

No show for forced Fios upgrade

Message 1 of 2
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So a guy shows up at my door on the 7th says I am available for a free fios update, I decline. He says I have to update and it will be at a no bill increase he in fact he said it was 5$ cheaper (I checked my current bill after i signed and his price looks to be 30$ more then what i pay) ..... on top of that the date for install is 9/14/15 (1-5) so i stay home all day no emails no phone calls nothing just a complete waste of time.

 

I tryed to use live rep help for past hour every time i send an inquery it would say its unavailable now then few minutes later would be opened up with option to again i refuse to call and be on hold for hours at a time so im hopeing their forums offer some help

1 REPLY 1
ElizabethS
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Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: No show for forced Fios upgrade

Message 2 of 2
(361 Views)

You will need to contact Verizon directly to arrange another installation. Live chat is only available during business hours.

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