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No up address after using own router

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Aw3
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Contributor
Posts: 1
Registered: ‎08-07-2020

No up address after using own router

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I’m having trouble with getting internet access after setting up new service through self install using my own router. I called Verizon and they helped me switch from coax to Ethernet. Computer sees wireless network but there’s no up afresh and it says I’m having connectivity issues. Let me know what you think. It is. I’ve added pictures.

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jonjones
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Platinum Contributor II
Posts: 5,322
Registered: ‎10-18-2016

Re: No up address after using own router

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You won’t get service using a frontier branded router.

try getting a fios router or an Asus or Netgear etc.

 

they use different firmware on frontier and verizon fios.

 

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jonjones
Platinum Contributor II
Platinum Contributor II
Posts: 5,322
Registered: ‎10-18-2016

Re: No up address after using own router

Message 2 of 2
(703 Views)

You won’t get service using a frontier branded router.

try getting a fios router or an Asus or Netgear etc.

 

they use different firmware on frontier and verizon fios.

 

View solution in original post

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