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Northern VA Connection Issues?

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BrianHarg
Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎09-24-2009

Northern VA Connection Issues?

Message 1 of 2
(908 Views)

Before I go through a lot of trouble shooting processes, I wanted to see if anyone else has been experiencing fios internet issues in Northern VA (Chantilly) the last week or so.  I lose the internet connection several times a day.  The loose seems to vary from a couple seconds and get automatically re-connected to a complete loose and I have to reboot the router to get the connection back.  The speed also seems to fluctuate widely from minute to minute.  As I said I have not started to document any of this – but here is some basic info.

  • I connect to Verizon on 173.73.139.148 – I have tried to release and renew the connection and it always seems to connect back to that
  • I have the actiontec MI424WR-GEN2 router
  • I have multiple devices (wired and wire-less).  I have the problem connecting to the internet – all the devices seem to be able to connect to my home network easy enough – they just can’t get out when this happens.

Here are the last couple of lines in the router log…  I have no idea what these mean

Time

Event

Event-Type

Details

Feb 8 22:22:17 2013

System Log

LAN DHCP

DHCP LAN Connection IP:192.168.1.16, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)

Feb 8 22:07:45 2013

System Log

LAN DHCP

DHCP LAN Connection IP:192.168.1.7, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
[repeated 2 times, last time on Feb 8 22:07:49 2013]

Feb 8 22:01:54 2013

System Log

WAN Coax

WAN Coax Link Rate <TX 240Mbps/RX 239Mbps>

Feb 8 21:57:39 2013

System Log

WAN Coax

WAN Coax Link Rate <TX 241Mbps/RX 239Mbps>

Feb 8 21:57:05 2013

System Log

WAN DHCP

DHCP WAN connection IP:{edited for privacy},DNS:71.252.0.12 68.237.161.12 ,GTW:173.73.139.1,Subnet:255.255.255.0 (WAN MoCA)

Feb 8 21:56:54 2013

System Log

WAN Coax

WAN Coax Link Up

Feb 8 21:56:52 2013

System Log

WAN Coax

WAN Coax Link Down

Feb 8 21:56:20 2013

System Log

WAN Coax

WAN Coax Link Up

Feb 8 21:56:17 2013

System Log

WAN Coax

WAN Coax Link Down

Feb 8 21:53:37 2013

System Log

WAN Coax

WAN Coax Link Rate <TX 241Mbps/RX 239Mbps>

Feb 8 21:49:22 2013

System Log

WAN Coax

WAN Coax Link Rate <TX 240Mbps/RX 240Mbps>

Feb 8 21:48:47 2013

System Log

WAN DHCP

DHCP WAN connection IP:{edited for privacy}DNS:71.252.0.12 68.237.161.12 ,GTW:173.73.139.1,Subnet:255.255.255.0 (WAN MoCA)

Feb 8 21:48:37 2013

System Log

WAN Coax

WAN Coax Link Up

Feb 8 21:48:34 2013

System Log

WAN Coax

WAN Coax Link Down

Feb 8 21:48:02 2013

System Log

WAN Coax

WAN Coax Link Up

Feb 8 21:47:56 2013

System Log

WAN Coax

WAN Coax Link Down

Feb 8 21:32:40 2013

System Log

WAN DHCP

DHCP WAN connection IP:{edited for privacy},DNS:71.252.0.12 68.237.161.12 ,GTW:173.73.139.1,Subnet:255.255.255.0 (WAN MoCA)
[repeated 2 times, last time on Feb 8 21:45:42 2013]

Feb 8 21:15:32 2013

System Log

LAN DHCP

DHCP LAN Connection IP:192.168.1.17, DNS:192.168.1.1, GTW:192.168.1.1,Subnet:255.255.255.0 (Ethernet)
[repeated 2 times, last time on Feb 8 21:15:42 2013]

Feb 8 21:12:40 2013

System Log

CWMP

Connection Request Inform 204 No Content

Feb 8 21:12:22 2013

System Log

CWMP

Connection Request Inform challege response with 200 OK from server

Feb 8 21:12:21 2013

System Log

CWMP

Connection Request Inform initial 401 chanllenge

 

 

Thanks for any insight to a regional issue – or if I need to start the trouble shooting process

1 REPLY 1
BrianHarg
Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎09-24-2009

Re: Northern VA Connection Issues?

Message 2 of 2
(845 Views)

this morning it is even worse...  called VZW - they are sending a new router - let the games begin....

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