Not Connecting via PPOE
WilliamTP
Newbie

I recently had my FIOS connection fail and the phone and home visit service guys could not diagnose the propblem.  I was getting a "No PPOE connection" in the logs.  The said it had to be my equipment.

I had been connected via a Peplink 30 multi-WAN router which had been operating without problems for several years.  I have both FIOS and Oprimum as I need high uptime.  The FIOS line was connecting via the PPOE protocal as it was origionally configures and had been in use for the many years I had it.  The Optimum service uses DHCP.  After much trial and error, I plugged the FIOS line into the port configured for the Optimum line and it worked.

I reconfigured the FIOS port from PPOE to DHCP and the problem was solved.

It apprears some genius has switched the FIOS protocal from PPOE to DHCP without telling anyone.   

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Re: Not Connecting via PPOE
CRobGauth
Community Leader
Community Leader

Far as I know, FIOS has never been PPOE. It was always DHCP only.
PPOE is typically used for DSL or cable modems.

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Re: Not Connecting via PPOE
tns2
Community Leader
Community Leader

They have used ppoe especially in some initial areas.  They have moved most people off it.

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