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Not getting 1 Gig as expected

Not getting 1 Gig as expected

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Contributor 11300duncan
Contributor
Posts: 1
Registered: ‎11-21-2018
Message 1 of 2
(313 Views)

Have a 1 Gig connection but only getting 400-500 directly wired to Laptop which supports 1Gig.

 

Service guys came but did nothing. Instead said am not sure why it is happening.

 

There is no point in me paying high amounts and coz of this low speed, am not up to mark with my work activities.

 

Please suggest if they are ready to refund all these months service.

1 REPLY 1
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Moderator Moderator
Moderator
Posts: 9,397
Registered: ‎03-18-2013
Message 2 of 2
(299 Views)

Hi 11300duncan,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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