Verizon, another day has passed and still no response from you.
World class customer support, NOT!!!
BTW - no update either on my private page.
Wow, after 3 days of no response from verizon they asked for the same information I provided 3 days earlier....
You missed an important point
The Verizon Community Forums is where customers help other customers.
If you need assistance for specific Verizon account issues, please contact us.
You must contact Verizon.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.
Glad the issue has been resolved and we do apologize for the timeframe. We have closed the private thread at this time, however, feel free to post any additional concerns/issues you may have with your FiOS service. Thank you for reaching out here on our community forums.
As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.