Re: ONT Battery
Saki1
Newbie

Verizon, another day has passed and still no response from you.

World class customer support, NOT!!!

BTW - no update either on my private page.

0 Likes
Re: ONT Battery
Saki1
Newbie
Wow, after 3 days of no response from verizon they asked for the same information I provided 3 days earlier

Stellar customer support Verizon. No wonder so many customers on this forum are $)(:/()! at you!

Please how about some customer service!!!
0 Likes
Re: ONT Battery
dslr595148
Community Leader
Community Leader

@Saki wrote:
Wow, after 3 days of no response from verizon they asked for the same information I provided 3 days earlier....

You missed an important point


The Verizon Community Forums is where customers help other customers. 
If you need assistance for specific Verizon account issues, please contact us.


You must contact Verizon.

0 Likes
Re: ONT Battery
Saki1
Newbie
I did contact Verizon. They fail to respond back to their customers. POOR CUSTOMER SERVICE!!!!!
0 Likes
Re: ONT Battery
Verizon_Support
Customer Service Rep

Hi Saki,

     Glad the issue has been resolved and we do apologize for the timeframe. We have closed the private thread at this time, however, feel free to post any additional concerns/issues you may have with your FiOS service. Thank you for reaching out here on our community forums.

Thanks,

Hugo

0 Likes
Re: ONT Battery
thephoton
Enthusiast - Level 1

Close the thread but never say what the solution was. Typical NO SERVICE VERIZON response!!!!!!

0 Likes
Re: ONT Battery
LawrenceC
Moderator Emeritus

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

0 Likes