Hi, pretty much same question: I have the I-211M-K. Is this Gigabit compatible? Is there a definitive list? They keep wanting to send a tech. I don't need a tech. I can make my own cables. I just need them to enable the ethernet port. Would rather buy an ONT from ebay than deal with a tech.
Yes the I211MK desktop ONT is GPON and gigabit. It is the predecessor to the current I211ML. The reason they want to send a tech is because your data is in MoCA. What you need to do do is run the ethernet from the ONT to your router. Next either call tech support, @VerizonSupport on Twitter, or Verizon Direct on dslreports.com and have them switch you to ethernet. Once that is done you will be able to go online and order a higher internet speed without a tech visit.
Thanks @EDg1 ! I have already run an ethernet cable. My current Internet service is on Comcast. I have a router that is capable of doing load balancing or failover. The only thing I currently have on my Verizon account is basic Phone (used for alarm system). I will try to the contacts you referenced. Dealing with the Chat Agents has been like negotiating with the Ferengi. I don't want bundles. I just need internet!