I had Fios installed (internet only) the other day and was trying to replace the Verizon provided Westell 9100 with my existing Dlink Dir-655. Through a lot of trial of error and even having Verizon reboot the ONT, I was able to get an IP with the DIR-655. However, I was only able to do this if I set the WAN port speed on the 655 to 10Mbps. Using 100,1000 or Auto, I never could get a IP. Anything other than 10Mbps results in alternating red and green lights on the ethernet status on the ONT. I connected my laptop directly to the ONT and it negotiated a connection at 10Mbps. The Westell always connects at 100Mbps.
Is there any thing I can do to get the 655 to connect to the ONT at 100Mbps or is there some configuration issue with the ONT? I have read of many successful connections using the 655. So, I know it can be done.
Any help would be appreciated.
(just a note I did try a different set of cat5e cables and I got the same results)
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To the OP: I have the same problem, please let me know if you find out something new. I tried 5 different routers, the only one that worked was the old D-Link 524 that connect to the ONT with only 10mbps.
Tech support guys pointing fingers and I'm stuck in the middle.
What's the problem Verizon? My 4 routers? or my 10+ cables (cat5,5e,and cat6)? or your ONT?
Well, I had the problem resolved. I found that that neither dir-655 or my laptop with a 1gpbs nic would connect at 100mbps to the ont. After a couple back and forth emails from tech support, they rebuilt my circuit. This did the trick. I released the IP on the Westell and hooked up the 655 at 100 without a hitch.
However, I am back to where I was. I was running for about 3 days with the 655. Two days ago I ordered Call Assistant and the first time I took the 655 off line to change to a shorter cat5e cable (doing some cable management clean up) I could no longer connect to the ONT with the 655 at 100. So, I am not sure if the Call Assistant setup did something and I need my circuit rebuilt again. As before, the westell connects at 100 without a problem. Right now, I have the westell in bridge mode and have the 655 connected behind the westell. I do not see any speed issues right now. I have not decided to have Verizon rebuild the circuit again or just live with my setup I have.
You may want to request a rebuild and see what happens.